Your Journey to Wellness Begins Here!

Languages Spoken

Ar. – En. – Fr.

Qualifications

  • Lincoln college university  (Bachelor of Business Administration)
  • Aiman university  (Human Resources Diplomat)
  • Longevity Institute for Professionals  (Hospitality Management)

Expertise

  • Care plan development and implementation.
  • Multidisciplinary teams collaboration.
  • ⁠Patient navigation and advocacy
  • Scheduling and appointment management.
  • Resource management identifying and securing the resources necessary for patient care.
  • Cultural competence and sensitivity understanding and respecting cultural differences in patient care which can include language barriers, health and family dynamics.

Radja Zidouni

Patient Relations Experience

My name is Radja Zidouni and I graduated from Lincoln College of Business Administration.

I have over 6 years of experience in the healthcare field as a customer service and patient relations specialist.

Committed to enhancing patient experience and fostering relationships between patients and medical staff, conflict resolution, and patient advocacy, I strive to ensure that every patient feels heard, valued, and supported.

I am passionate about promoting patient centered care and continuously seek ways to improve processes and enhance satisfaction.

Joined

November, 2014