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Languages Spoken

En. – Ar. – French

Qualifications

  • Doctor of Pharmacy (PharmD), Registered with the Egyptian Pharmacists Syndicate

  • Bachelor’s Degree in Pharmaceutical Sciences – Alexandria University, Egypt

  • Postgraduate Certificate in Clinical Pharmacy

  • Postgraduate Certificate in Interpersonal and Communication Skills

  • DHA Licensed Pharmacist – Dubai Health Authority

Expertise

  • Clinical Pharmacy Support
  • Medication Safety and Governance
  • Patient Counseling and Medication Education
  • Pharmacy Operations and Medication Management Systems
  • Healthcare Quality and Accreditation Standards
  • Medication Therapy Optimization and Digitalization
  • Regulatory Compliance, and Service Development

Expertise

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Heba Yousri

Clinical Psychologist

I am a registered Doctor of Pharmacy with the Egyptian Pharmacists Syndicate and a DHAlicensed pharmacist with nearly two decades of experience in hospital and community pharmacy practice across the UAE and the Middle East.

I earned my Bachelor’s Degree in Pharmaceutical Sciences from Alexandria University, Egypt, and a one-year clinical internship program that qualified me as a Doctor of Pharmacy (PharmD). I further enhanced my professional development through postgraduate certifications in Clinical Pharmacy, communication, interpersonal skills, and patient engagement.

Throughout my career, I have held senior pharmacy leadership roles within leading healthcare institutions in Dubai, where I have overseen and played a key role in establishing and expanding pharmacy services and medication management systems. I have extensive experience in overseeing pharmacy operations, implementing advanced medication management technologies, and optimizing pharmacy workflows to enhance patient safety and service efficiency.

I have also contributed to international healthcare accreditation processes and quality improvement initiatives, ensuring pharmacy services meet global patient safety and clinical care standards.

My professional focus is centered on patient-centered medication safety and optimizing medication therapy to achieve the best therapeutic outcomes. I work closely with physicians and healthcare professionals to ensure evidence-based medications prescribing and use and ensure patients receive clear counselling to ensure safe, effective treatments and clear guidance on the proper use of their medications; achieving the best possible health outcomes.

I am passionate about enhancing patient experience, improving access to medications and I’m committed to maintaining the highest standards of pharmaceutical care and continuously advancing modern pharmacy services that support high-quality healthcare delivery in alignment with international healthcare and patient safety standards.

Joined

November, 2014

Joined

November, 2014

Joined

November, 2014

Joined

November, 2014