I am a seasoned Pharmacy Manager with 14 years of experience in enhancing operational excellence and patient care. Known for my strong focus on team development and process optimization, I have successfully led pharmacy teams to achieve outstanding performance metrics. I am dedicated to providing accessible and affordable healthcare to the community. I spearheaded a Therapeutic Drug Monitoring (TDM) initiative for anti-epileptic medications in the UAE, significantly improving patient outcomes through precise drug level monitoring and tailored dosing regimens. In my role as Pharmacy Manager at NMC Specialty Hospital in Dubai, I managed both general and specialized pharmacy services, including the establishment and oversight of the Oncology Pharmacy. I played a pivotal role in enhancing operational systems and optimizing processes to ensure high-quality, cost-effective patient care. Additionally, I contributed to post-graduate education and practical training for pharmacy students. My extensive experience also includes serving as a Narcotic Pharmacist at Mediclinic Parkview Hospital, where I specialized in handling controlled substances and supporting mental health and substance use disorder treatment protocols. As Pharmacist In-Charge at Emirates Hospitals & Clinics, I focused on aligning medication management with patient needs and optimizing pharmacy services. I began my career at Dar Al Shifa Hospital in Egypt, concentrating on patient care and medication safety, which laid the groundwork for my specialization in clinical pharmacy and healthcare management.

My areas of expertise include Patient Education, Leadership and Team Development, and ensuring Patient Care and Safety. I am also focused on Regulatory Compliance and improving Pharmacy Operations through targeted improvement programs. These skills enable me to contribute effectively to enhancing patient outcomes and the overall quality of care.